Overall it was a good experience, but as a customer with excellent credit I expected the process to be quicker.
Lou Ann and Tyler at the Edward’s Nissan service department were very professional, courteous, and informative. We had a major repair that required several days. They provided us with a loaner car and called periodically on the progress of our Murano repair. When the car was finished, they explained the repairs. How refreshing to have a positive experience at a car dealer. John K
Super nice salesperson and quick action on Financials.. During the deal, they made me very comfortable... No pressure to buy. Absolutely bussiness with them again. Highly recommended.
Edwards Kia was very accommodating and willing to help me find a vehicle that met both my wants and needs. I had a very easy experience working with all of the staff there!
Teddy made it a wonderful experience will be using them again for my next vehicle. Great job from an amazing staff just a great place.
They did everything I ask and want it. They accommodated to my needs and what I could afford. Great service I definitely recommend my good friend Ronald phillips
Out salesman Doug was FANTASTIC to work with. Great communication, he kept the deal together single handedly. We will definitely refer our friends and family to Doug at Edwards Kia!! Thanks again Doug.
Tim Tolliver is so amazing he helped us get a 2017 when we were looking for something cheaper he helped us out to the fullest we appreciate him the most 🙌🏽 I recommend everybody to come here. Promise he won’t fail you! Biggest blessing ever when a sales man help you out!!🥳
The staff were patient and very knowledgeable. I wasn't sure which Kia I wanted. With the test drives I was able to make a choice. I leased this go round and they walked me through my choices. I was more than satisfied with my new Kia.
Sale went great with the hiccups that we had , Being My husband is totally disabled and there was a issue with his picture Id and The DMV. The DMV WAS THE PROBLEM.
Luis was very nice and helpful during the car buying process. He showed me two cars and let me test drive both. I would definitely recommend Edwards Kia and Luis for buying a new car.
I was upside down in a car and needed out. Louis was a huge help. I had a budget that I needed to stick to. It took a while but I am now the proud owner of a brand new Kia.
I recommend this dealership to everyone searching for a new or used vehicle. My purchase was my second purchase. I thank Teddy so much. He helped me get an even better rate than the first time.
Luis Tafoya was very knowledgeable and easy to work with. Easy purchase. Made the sale quick and painless. Great overall experience. I will send people to him.
I was treated fairly and with respect. Everyone I came into contact with was friendly. I would recommend Edwards Nissan to others who are looking for a vehicle.
Great deal. No hassles and transparent. Doug was great. Honest no hidden costs. I’d recommend to anyone. Friendly and professional. Found exactly what we wanted,
Heath And Scott took great care of me. I was in and out pain free. Great guys to work with and I would recommend them to anyone.
This would be our 3rd vehicle that we have leased, I called the dealer the night before to discuss what we were looking for, options, wants and needs, Doug shafer was out sales contact, he we very good, he listened to what we wanted asked all the right questions and when done delivered. Not his fault that they didt have the car on the lot, but not a problem had one close by and was delivered that following monday, he called told us the car was there and ready for pick-up. we got there Doug met us and we did ...
Edwards Kia is the best!!! My mom has fragile health and with the COVID-19, I thought I had to cancel my service appointment. But Edwards Kia came to the rescue! They came to my home to pick up my car, sent a video showing the inspection of my car, called to make sure I was happy with everything, and they are going to wipe everything down with Clorox wipes before handing the car over to me. They really are going above and beyond to make sure my family and I feel safe during the pandemic. Thanks Edwards Kia for everything ...
I am very happy with my Kia Sportage.Dave stahr went above and beyond to help with my questions and concerns. Awsome salesman and got me into a new vehicle.
Doug was easy to work with, honest and knowledgeable. We looked at many cars at many different dealerships . Doug was one of the very few that was a complete professional. We would not hesitate to work with Doug on future vehicle purchases.
Dave Starr was AWESOME TO WORK WITH! Listened to what I wanted and needed and followed through to insure my satisfaction
Our salesman worked to best meet my wants and needs to match them with what he was being given. The manager needs to work on his body language but other than that it was a positive experience.
Andrew was knowledgable, friendly, and was able to answer all our questions. I would definitely lease another vehicle from him.
Experience was great .this is my fourth car I bought here now. Lots of vehicles to choose from. Dave stahr is great at what he does.
Steve was awesome got my wife into a new Soul and she loves it!! She has real bad anxiety and they took phenomenal care of her!!
They worked with us with smiles and we ended up with a nice new car. I would recommend Edwards to my family and friends.
Michael Cain was a very informative salesman and made sure I knew everything about the car I was getting into. It was a super smooth transaction.
While shopping for a new Sorento, Salesperson Dave Stahr went out of his way to make my browsing visit a very pleasant one. I really appreciated his undivided time and his consideration that I was at the beginning of my search. He answered all my questions and, with diligent effort, prepared a financial package he felt came close to my stated criteria. Although other circumstances precluded a sale, Dave's effort (and that of his Sales Manager Lance Tomlinson and other staff members) showed me everyone should go to Edwards Kia to look for a new car. I heartily recommend ...
Top notch sales team, great selection of vehicles and great prices. We love our new Kia Sedona we bought at Edwards Kia.
I needed to get my daughter into a (first) new car that fit within her budget. I worked with Mike Cain in advance (I live out of state) to get all the arrangements made subject to visiting the dealership. He did a great job working with me in advance and I flew into the area the day before and my daughter and I went into the dealership the next morning. She drove the car and "approved" the deal and we completed the paper work and financing within 60 minutes. I was very impressed with Mike and he made sure ...
The whole staff was amazing I’m happy with my truck and space Never thought I would be in a brand new car no down payment
The salesperson asked what I was looking for in a car and brought one around that had the features and was the color I wanted. After a test drive we discussed the terms and within the 60 minuutes time frame we arrived at a deal. I drove my new car home in time for lunch!
Teddy G was great to work with. He got us a great deal! He didn't try to sell us more or less than what we needed, he listened to the customer.
down to earth straight talk easy to deal with very friendly also knows what they are selling and how everything works on the autos
Brian Moon and Kyle the Salas Manager were amazing and really worked with us until we found a solution that would work. We love our vehicle!!!
Courteous sales people, with excellent show area. Very on the ball with answers and good product knowledge. Would recommend Kyle and Doug for assistance.
Great service, staff was very accommodating and efficient. Brought me a selection of vehicles to decide from without getting overwhelmed at the selection process. David kept in touch often and was eager to assist.
I came to Edwards after leaving another dealer feeling pressured and not respected . Kyle and Doug made this simple. They didn't pressure me, were honest and forthright the whole time and had me out of the dealership in under 2 hrs! Thank you so much guys!
We liked the friendly sales staff and appreciated them trying to get us the very best deal for our money.
Honest. Understood what we wanted and showed us a car we would be satisfied with. Wasn't pressured into changing our minds.
Scott was great - helpful, no pressure, accommodating. He listened to what we needed and only showed us the cars that met the specifications. And, most of all, the process was clear. Scott also came in the day after the sale, on his day off, to assist me in setting up Blue Tooth and some other technical things. Thank you very much, Scott!
Jill was a excellent representative of your company. Also met a Michael a sales representative. The clerk, sorry didn't know her name, was also very friendly and professional. Great Experience I will be back.
Kyle and Dave went above and beyond to find us a great deal. They model what customer service is all about. I felt they really cared about what was best for us and made sure we got it!
It is no exaggeration when i say that i had the best car buying experience from Kyle, David and the rest of the Edwards Kia team. They went above and beyond to helps us find the perfect vehicle and deal that fit our family. There are a lot of fast talkers who sell vehicles but it is rare to find people like Kyle, David and the Edwards Kia team who are passionate about the customer car buying experience. I highly recommend they to anyone searching for the perfect vehicle.
Edwards Kia is the only place you should stop to get a new Kia. This dealership is above and beyond any in the Omaha area and has been an absolute pleasure to work with. Kyle is absolutely amazing to work with. He does his job with integrity and transparency. He works for you to make sure your happy about your car buying experience. I have been buying cars for over 20 years and this has been by far the best experience I have had. I had great experiences with his staff as well. Doug, and Dave really took car off me ...
Traded in my 2015 Kia Optima for a 2018 Optima. I got a great deal on the new car, and a fair trade in value on my old one. The transaction was very smooth, and everyone was easy to work with from start to finish.
The service department here is one of the most honest, informative and friendly group I have ever had work on any of my vehicles. This is why I always come back to Edwards Kia!
My sales associate was the best I have encountered. He was understanding to my needs not pushy and extremely easy to deal with. This has been by far by best car shopping experience!
Kyle McKinney my salesman was awesome. It was honestly my best car buying experience to date. I would and will recommend Kyle to anyone looking for a new car. The finance department was amazing as well. They looked at all my options and explained everything. Great experience overall!
Teddy G assisted me in this process and came all the way through! He did a great job and I love my new car! Thanks teddy and the Edwards NISSAN Kia family
The service is always done well, but how the customer is treated is of great significance...Respectfully, with interest and great concern to ensure a quality, positive experience!
Go Kia Edwards Iowa council bluffs..love the team...and as ALWAYS NICOLE VERY HELPFUL explains details what is going on with my car..Thanks so much! Allishia :))
Edwards Kia in Council Bluffs is a great place to have my Optima serviced. They rescheduled the appointment easily related to the weather and were PROMPT in caring for my car. The waiting area is comfortable and the employees explain processes well.
I just love Nicole In Kia service and Kyle and Antonio y’all are amazing funny down to earth people keep changing peoples lives!! Thanks Again!
Kyle the representative was fully prepared 2 execute the above mentioned lease arrange ment he knew exactly what I needed and he did it. I was very pleased with how hard you worked to get me what I needed and I would definitely return as a customer and recommend he and the dealership
Everything very stress free.made the car buying experience as painless as possible.salesman was very knowledgeable and did not hurry us in making a choice in vehicles.
Once the sale is done, people usually rave about their salesman etc...but you have the car for years to come, and taking your car in for service can be painful. But, I have found the service department at this dealership to be top notch. Tony and Nicole are great to work with, and very helpful. I have yet to have a bad experience with them over the last 7 years I’ve been going there. The sale is important, but great customer service in the service department is CRITICAL for returning car buyers. Bad service departments have made me go ...
Happy to be in a 2018 Kia Sol! You got the best team of men to meet! Want to thank you for a my new car!
Good work as always. Customer service was pleasant. I didn't get jerked around on financing. Thanks to Nick for helping me out. He was friendly and patient while I took my time deciding what I wanted.
Sales team was very attentive to our needs and willing to deal to earn our business. Overall a good experience and the vehicles are worth looking into!
Kyle was very friendly, efficient and helpful. I thoroughly enjoyed working with him to lease my new Optima. I love it 🙂 He was very knowledgeable about the vehicle and very helpful explaining all of the wonderful options it had. A very enjoyable experience. Leasing from you is wonderful.
Dave and Steve worked for me until I had exactly what I wanted!
You will never need to shop around for another home where you buy your car/suv/van/truck. Edwards has it all and Edwards Kia is my favorite.. my salesman Kyle is the bomb.com, caring, fair, and makes sure I feel at home. I want a deal, he needs a paycheck and Edwards needs to pay the light bill. With that said I feel we all win and I have always loved this dealership.. I have bought 8 cars/SUV from Kia, my daughter's have bought 4 cars, my neighbor bought 2 cars, and 3 of my friends have bought cars/SUV ...
Edwards Kia has always been a great place for sales and service. I have been a customer for 15 years. I would recommend to anyone